Returns

For Vilight Beauty products purchased online, you are entitled to a refund. 64 and pp. Legislative Decree n. 206/05 (Diritto di Recesso dell’art. 64 e ss. del D. Lgs. 206/05).

The right of return applies only to those goods that have not yet been sent to the consumer or returned by the consumer undamaged with the original seal and intact packaging, with shipping costs covered by the consumer.

To exercise your right to return an item, please see the “Can I cancel an order?” section.

Refunds

Refunds are made only after the consumer has exercised the right of withdrawal, as described in the section “Can I cancel an order?”.

The consumer must provide their PayPal details by registered mail with reception acknowledgement or, in the absence of PayPal, their bank details.

To comply with anti-money laundering rules, the PayPal account name or bank details must exactly match the name of the consumer who has exercised the right of withdrawal.